Terms and Conditions
This document serves as a binding agreement between the property owner, hereby identified as “client,” and PSI Guys Pressure Washing and its agents, owners, employees, and subcontractors, for the execution of services in exchange for payment for residential power washing services.
Permissions
The client or his/her agent agrees to allow PSI Guys Pressure Washing on the property for the purposes of cleaning services. Client understands that there is no set timeframe for the completion of services and several visits to the property may be required. The PSI Guys Pressure Washing also has permission to visit the property with little or no notice to assess service needs prior to the date of service, as well as to check completion after services have been rendered.
Client agrees to allow PSI Guys Pressure Washing to utilize their residential water source via an outdoor spigot, which will be turned on and easily accessible on the date of service. If on well water, or if in an area with low water pressure or volume, the client agrees to cease all water consumption inside the home including faucets, dishwashers, washing machines, outdoor sprinkler systems, etc.
Acknowledgment of Risks and Releases of Liability
Power Washing uses high-pressure and caustic chemicals to clean difficult stains off of exterior surfaces. Utilizing this pressure allows for the best clean possible; however, operating at such high pressure can also cause damage. PSI Guys Pressure Washing’s technicians are well-trained in utilizing their equipment and take the utmost precautions to make sure PSI Guys Pressure Washing does not cause harm to your investment. Although high pressure is not used on residential siding, damage can still occur due to poor maintenance, neglect of the property, and/or low-grade building materials. Homeowners should consult with their homebuilder to ensure that their home’s materials can be pressure washed. It is the responsibility of the homeowner to ensure that their property has been maintained in accordance with its manufacturer’s recommendations and that any defects or areas of concern are repaired prior to washing to ensure a watertight, surface. The Homeowner assumes all of these risks and takes responsibility for any damage that occurs due to the above explanations. On the date of service, PSI Guys Pressure Washing will walk around the property and provide the client with a written examination of pre-existing damage. This document is not all-encompassing, as new damage can become apparent while the surfaces are being cleaned. When new damage is found, PSI Guys Pressure Washing will cease all cleaning efforts until the client can see the damage and acknowledge its existence.
The Client also agrees to release PSI Guys Pressure Washing of any or all liability for injuries sustained due to equipment placement including injuries from tripping/falling, striking equipment, falling debris or equipment.
Client Responsibility on The Day of Service:
1. Please have a water spigot activated and accessible
2. Please have all windows & doors shut tightly.
3. Please have all pets inside
4. Clear the work areas of all items and remove all flags, doormats, vehicles, or sensitive materials from the areas being washed.
PSI Guys Pressure Washing suggests that the Client turn off the breaker box to disconnect power to all exterior outlets, light fixtures, and other electrical features. This is especially important for outlets that are not covered with exterior covers. Also, removing or opening any window screens will allow the PSI Guys Pressure Washing to thoroughly clean windowsills. Removal of these screens will also allow for even distribution of detergent and streak-free drying. It is also vital to the preservation of the Client’s property that they notify PSI Guys Pressure Washing of any surfaces that cannot be cleaned with high alkaline or acidotic detergents (see exclusions below).
Exclusions:
• There is a $50.00 cancellation fee if notice is not given within 24 hours of service, or if PSI Guys Pressure Washing arrives and cannot wash due to steps 1-4 not being completed.
• There is a $50.00 Processing fee for any returned checks.
• PSI Guys Pressure Washing is not responsible for water intrusion. While every effort is made to prevent this from happening, bad seals around windows and doors and cracks in concrete foundations can make this unavoidable.
• PSI Guys Pressure Washing is not responsible for the rare “fogging” effect that happens to multi-pane windows with bad seals.
• This agreement to provide services is in no way a guarantee that stains will be removed completely. PSI Guys Pressure Washing strives for 100% customer satisfaction and will work with homeowners when this does not occur.
• Notify PSI Guys Pressure Washing if there are any surfaces on or near the home that cannot have any form of detergent on them. If PSI Guys Pressure Washing is not notified of this, PSI Guys Pressure Washing is not responsible for any ill effects to any surfaces regarding this matter.
Media Release
Client agrees to allow PSI Guys Pressure Washing to utilize any photos, descriptions, reviews, quotes, or videos of the property and/or the client in the context of marketing or advertising for PSI Guys Pressure Washing. PSI Guys Pressure Washing will use the items described in this section without any compensation to the Client. The client agrees not to seek punitive action in a civil court of law regarding the development, display, reproduction, or printing of the above examples of media. This includes the use of photos, addresses, testimonials, and videos posted or displayed on online venues such as social media and or PSI Guys Pressure Washing’s website. The Client agrees to allow PSI Guys Pressure Washing to display a marketing sign on their property for up to seven calendar days, provided such signage is permitted by the HOA.
Corrections of Damages
PSI Guys Pressure Washing shall only be obligated under this Contract for structural damages that are a direct result of operator error, gross negligence, or willful misconduct. Damages must be discovered and reported within 3 calendar days of said completion. Upon receipt of written notice, PSI Guys Pressure Washing shall be allowed 30 calendar days from the date of receipt to inspect the premises. PSI Guys Pressure Washing shall have the sole option of repairing or contracting repair work to correct any structural damages that are a direct result of PSI Guys Pressure Washing.
Payment Terms
Payment is due at the end of the first day’s work unless alternate arrangements have been made and initialed on the service agreement (see below).
Collection of Outstanding Debt
PSI Guys Pressure Washing reserves the right to attach a mechanic’s lien against a homeowner’s property for non-payment. At 30 days past due, a formal notice of intent to file this lien will be sent via registered mail. The interest rate of 2% per month begins accruing after day 31 of nonpayment. PSI Guys Pressure Washing also reserves the right to enter into civil claims court to collect outstanding debt. All legal fees incurred will be added to the remaining unpaid balance. This contract is binding.
Agreement to Terms
By accepting an estimate, the Client agrees that all the specifications and conditions are satisfactory and hereby accepted. You authorize PSI Guys Pressure Washing to do the work as specified on the proposal/estimate form. You release PSI Guys Pressure Washing from property damage unless damage is caused by gross negligence or willful misconduct. PSI Guys Pressure Washing is not responsible for damage to loose siding, windows, paint, or wood trim. Any damages due to the above are the responsibility of the owner.